You could be missing out on an important feature of your NAB card, complimentary insurances. Here are just a few reasons to take advantage of that feature.
You can easily check if your card is eligible for up to five complimentary insurances (such as international or domestic travel, rental vehicle excess, extended warranty and purchase protection insurance).
By clicking ‘Make a claim’, you will be leaving NAB’s website and going to a third party website (with its own terms of use and privacy policy). NAB is not responsible for the products, services and content on the third party website.
If your card is eligible for complimentary international travel insurance, this is what you need to know.
Learn about policy coverage, eligibility and the simple claims process for your extended warranty insurance.
Transit accident insurance was discontinued on 1 November 2023 and is no longer available. But you can still receive help and support for claimable events that occurred before 1 November 2023:
Check policy coverage. Check policy exclusions. Make a claim. Contact customer service for help with an event that occurred before 1 November 2023.The following NAB cards include up to five complimentary insurances (such as international or domestic travel, rental vehicle excess, extended warranty and purchase protection insurance). For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply to International travel insurance, Domestic travel insurance, Rental vehicle excess insurance in Australia, Extended warranty insurance, and Purchase protection insurance, please read the NAB Card Insurance Policy Information Booklet effective 1 November 2023 (PDF, 489KB) , opens in new window .
If you have a NAB Rewards Signature Card, you may also be eligible for the mobile phone insurance in addition to the five complimentary international travel, domestic travel, rental vehicle excess, extended warranty and purchase protection insurances. For eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits that apply to mobile phone insurance, please read the terms and conditions (PDF, 145KB) , opens in new window for such coverage.
If you’re making a claim on your international travel insurance or mobile phone insurance, you can submit a claim online. For claims relating to any other type of cover (including Domestic Travel Insurance), please contact our team via email or phone.
For claims relating to international travel insurance only, you can submit an online claim.
Download the relevant form and email our insurance provider Allianz Global Assistance.
Call Allianz Global Assistance (AGA) Monday to Friday, 8:00am to 7:00pm (AEST/ADST) .
Emergency assistance is available 24 hours a day, seven days a week. Calls from mobiles, public telephones or hotel rooms may attract additional charges.
For claims relating to mobile phone insurance only, you can submit an online claim.
By clicking “Submit your online claim”, you will be leaving NAB’s website and going to a third party website (with its own terms of use and privacy policy). NAB is not responsible for the products, services and content on the third party website.
For further assistance, you can contact AIG via email.
Call AIG Australia Limited Monday to Friday, 8:30am to 5:30pm (AEST/ADST) .
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
NAB acknowledges the Traditional Owners of the land as Australia’s First Peoples and recognises their continuing connection to lands, water and country. We pay our respects to Elders past and present.
Any advice on our website has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, consider whether it is appropriate for your circumstances and view the Product Disclosure Statement or Terms and Conditions available online or by contacting us. Credit applications are subject to credit assessment criteria. Interest rates, fees and charges are subject to change. Target Market Determinations for our products are available at nab.com.au/TMD. Products issued by NAB unless stated otherwise.
© National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686